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What do they say?
“SuccessPartners.Biz delivered quality process improvement and successful change management to our company’s EMEA customer service team. Changes were required to improve our customers’ experience and streamline the order process. Providing on-site support in the Netherlands, SP.B designed and managed the implementation of the new process while ensuring the customer service team’s buy-in of the change. SP.B’s focus, particularly on the people, helped launch a quicker, more effective way to respond to our critical customer base in this region.”
Former Global Director, Customer Service
“Local support for the United Way makes the difference between attaining our annual campaign goal. That is why we were happy to have SuccessPartners.Biz’s Trish Thorne as a Loaned Executive for our latest campaign. Trish presented the United Way message to over 100 local community members and leaders using clear communication and well-honed persuasion skills. Our campaign results were spectacular: we exceeded our goal for the first time in 10 years. Trish was a key leader to make this happen.”
Executive Director, United Way of Greater Barbour County
Retired Executive Director, Eufaula Heritage Association
“SuccessPartners.Biz in partnership with Larkspur Group designed, developed and delivered a suite of learning modules to introduce transformational changes in our People Function. We needed experienced resources to review over 18 months of the project team's work and bring the message to life in a way that would resonate with over 10,000 associates world-wide. SP.B and Larkspur created a high quality end-product, using a creative approach that was both visually engaging and effective. I was pleased with their professionalism, project and vendor management, and ability to deliver on time and within budget. The modules were vital to our successful communication roll-out and have resonated with our People Function associates.”
Sr. Change Implementation Manager
Global Business Services
The Coca-Cola Company
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